A3M Labs ("Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal and business information entrusted to us. This Privacy Policy explains how we collect, use, store, process, disclose, and protect information when you use our website, software products, ERP solutions, reconciliation services, consulting services, or any related services provided by A3M Labs. By accessing or using our services, you agree to the practices described in this Privacy Policy.
A3M Labs is committed to safeguarding your privacy and ensuring that your personal and business information is handled responsibly. This Privacy Policy outlines how we collect, use, process, store, disclose, and protect your information while providing our products and services.
Depending on the services you use, we may collect personal information such as your name, email address, mobile number, company designation, and identity documents where required. We may also collect business information including company details, GST, PAN, CIN, LLPIN, website information, business model details, financial information for billing and reconciliation services, as well as technical information such as IP address, browser type, device information, cookies, log files, and website usage analytics.
Your information is used to provide ERP software and related services, deliver reconciliation and reporting services, verify customer identity, perform client onboarding and due diligence, improve our products and services, respond to enquiries, process invoices and payments, maintain internal records, prevent fraud, comply with legal obligations, and protect our business interests.
We process your information where necessary for the performance of a contract, compliance with legal obligations, legitimate business interests, fraud prevention, customer support, compliance and risk management, and your consent where applicable.
Where our services involve client onboarding, business verification, or referral support, we may collect and process information necessary to verify business identity, perform KYC and due diligence, assess business risk, prevent fraud and financial crime, comply with contractual requirements of our business partners, and meet applicable regulatory obligations.
Our website may use cookies and similar technologies to improve website performance, remember user preferences, analyse website traffic, enhance user experience, and maintain website security. You may disable cookies through your browser settings, although some website features may not function properly.
We do not sell your personal information. Information may be shared only where necessary with trusted service providers, technology vendors, cloud hosting providers, banking or financial partners, professional advisers, government authorities, regulators, or law enforcement agencies as required by applicable law. All recipients are expected to maintain appropriate confidentiality and security standards.
We implement appropriate technical, administrative, and organisational safeguards to protect your information against unauthorized access, data loss, misuse, alteration, disclosure, or destruction. However, no internet-based transmission or storage system can be guaranteed to be completely secure.
We retain personal and business information only for as long as necessary to provide our services, fulfil contractual obligations, resolve disputes, comply with legal and regulatory requirements, and maintain business records. Certain records may be retained for longer periods where required by law.
Subject to applicable law, you may have the right to access your personal information, request correction of inaccurate information, request deletion where legally permissible, withdraw consent, request restriction of processing, and raise privacy-related concerns. Such requests may be subject to legal or contractual limitations.
Our website or services may contain links to third-party websites. A3M Labs is not responsible for the privacy practices, security, or content of external websites. Users are encouraged to review the privacy policies of those websites separately.
Our services are intended for businesses and individuals who are legally competent to enter into contracts. We do not knowingly collect personal information from children below the age permitted by applicable law.
Where necessary, information may be processed or stored using secure service providers located outside your jurisdiction, subject to appropriate safeguards and applicable legal requirements.
We may update this Privacy Policy from time to time. Any material changes will be published on our website together with the updated effective date. Continued use of our services after such changes constitutes acceptance of the revised Privacy Policy.
If you have any questions regarding this Privacy Policy or our data handling practices, please contact A3M Labs through our official communication channels or email us at info@a3mlabs.com.